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A rummage around service management

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On-Demand Audio

By The Register, sponsored by IBM
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Published October 2009

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Analysts Martin Atherton and Tony Lock of Freeform Dynamics explore Service Management in this exclusive conversation captured for The Register.

This free download lasts around 40 minutes and topics include: where we are at today in relation to service management; how we got here; what the future holds; and pointers for businesses to consider.

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