The personal computer is one of the few parts of the IT infrastructure with which the user interacts directly, and is often, rightly or wrongly, regarded as ‘personal’ by the employee. The desktop environment is also very dynamic from a technology evolution perspective, with the relentless release of higher spec machines and new versions of software. Against this background, how important is it to keep things up-to-date, and is there still a case for investing in modernisation?