Fox Valley Orthopedic Institute specializes in diagnosing, treating, and rehabilitating orthopedic conditions. The first two branch locations (with 250 computers) are physically connected to the facility’s data center (running Windows Server® 2003) by a fiber-optic network. The third branch (with 40 computers) is connected to the facility’s network through a point-to-point WAN, which relies on the data center’s servers for all networking services, except for the dedicated imaging workload.

The institute’s challenge lies in providing remote employees with the reliability and speed they need in a network to facilitate quality health care. Remote employees connect to the institute’s practice management applications to access essential patient treatment information through the network, so if the WAN isn’t available, healthcare professionals can’t treat patients and the institute loses revenue. Even when the WAN was working correctly in the past, network activities, such as logging in, printing, sharing files, and installing applications to enforce group policies were frustratingly slow at the remote location. At best, it was an inconvenience; at worst, it created a situation that could negatively impact patient care and the clinical process.

Fox Valley Orthopedic Institute needed an affordable solution that would eliminate employee frustration with the remote network. They needed a high-performance remote network infrastructure so employees could concentrate on what matters most: quality healthcare, not network problems.