Due to growth in the business, Voca had expanded from a single site to a multiple site operation with new offices in Rickmansworth, Dunstable and the City of London. Voca recognized the advantage of a centralized IT support model in order to continue providing cost-effective support to its workforce. At the same time, Voca wanted to improve delivery of its 300 applications to drive efficiencies and create a more flexible operation for the future.

By centralizing the management of its IT applications, Voca could reduce costs and provide employees with the flexibility they required to do their jobs more effectively. Voca identified the SoftGrid Application Virtualization solution as an ideal means to improve the delivery of applications to multi-site operations and promote a more flexible working environment, enabling true hot-desking.