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Ensuring high service levels in cloud computing

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Keys to effective service management

By Nimsoft
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Published November 2009

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For many organizations, the move to cloud computing is imminent. This paper offers an overview of some key issues organizations should be aware of before they make the plunge. Featuring a range of practical insights, the paper looks at some of the most pressing challenges cloud computing presents in terms of service level management, and it offers some tips for overcoming these obstacles.

By downloading you agree to our Terms & Conditions. We will email you a copy of the paper.