Mobile or remote working is not new, nor specific to the use of mobile technology, but the increasing dependence on instant access to IT has led to an increasing demand for mobile data services. Operators recognising the long term decline of voice revenues are keen to offer potentially lucrative mobile data services, but will mobile data rapidly follow the path of voice services to become a cost conscious commodity, or are there additional services mobile operators can offer to add value and build loyalty? Certainly mobile data services can be complex, and in a rapidly maturing technology sector, it is valuable to be insulated from the effects of rapid change and unnecessary complexity. But ultimately mobile or remote access should be regarded as just one aspect of IT usage within a regular business environment, and not a separate entity in its own right.