What's the next desktop upgrade going to be? A hardware refresh, a new version of Microsoft Office, Windows 7 - or an upgrade to all three at once?

Is this mega-grade-upgrade a triple threat to the mental health of your users or a once-in-a-decade opportunity to sort out their desktops for the better?

Andrew Buss of Freeform Dynamics and Intel's Rob Sheppard think the three-in-one approach is potentially a good idea - and that a hardware-plus-Windows refresh might sort out some of the laptop performance problems that have made the working lives of some Reg readers an encrypted, batteryless hell.