Business has evolved in such a way as to make remote working an operational necessity in many organisations. However, while organisations have focussed on the multiplying number of technologies available to enable remote and mobile working, managing the people involved has received less attention.

Technology can only go so far in addressing these issues and more attention has to be paid to fostering collaboration and team spirit among remote workers and officebased employees, on setting realistic expectations for remote workers and ensuring a healthy relationship between remote workers and those who manage them.

Designing a strategy around the needs of mobile workers is crucial to the success of any remote working endeavour.