ZSL London Zoo in Regent’s Park and ZSL Whipsnade Zoo in Bedfordshire are major tourist attractions, and it is therefore crucial that ticketing, retail, catering and reservations run efficiently to enable customers to have the best possible experience. System downtime on busy days could significantly affect business operations and potentially bring both of ZSL’s sites to a halt with unwanted impact on customers.

This case study reveals how NetApp was able to meet these ZSL challenges with their flexible IT solutions plus the benefits they added to their business.