AVME required a user-friendly, easy-to-use solution that did not require programming skills or high levels of technical expertise in-house. After a tender involving Kofax and five competitors, AVME chose Kofax to supply a Business Process Management system that would be used for local purchasing orders. The system would work with the existing Microsoft® and other systems, including SAP, and enhance the operating capacity of those legacy systems.

AVME desired for the solution to have as near as possible a ‘no coding’ requirement for the client and to be simple to install and operate.

The solution also had to enhance the performance of existing IT systems, including SAP and Microsoft® systems. Systems were to be knitted together by staff without advanced IT programming skills or the need for intensive support from Kofax.