Whether you are in the process of building .NET applications or already running .NET-based Web Services in production, you must ensure that these applications deliver the expected return on investment. Therefore, both efficiently supporting your .NET applications and minimizing the time-to-resolution of any occurring problems are absolutely critical to your business success. An effective .NET application problem resolution strategy is imperative to minimise risk.

To help, this paper identifies the main components of the Microsoft .NET architecture, outlines the most common .NET application problems, and presents strategies and best practices for .NET application management and support to minimise problem resolution time and increase ROI.