Contact centre from the cloud

Using a cloud based contact centre for Microsoft Dynamics

Published October 2013

Many organisations have invested in Microsoft’s Dynamics CRM system to efficiently run their customer interactions across sales, marketing and service functions. The product continues to evolve and offer more and more functions and flexibility and allows organisations to quickly add new services and customer management approaches within its flexible architecture.

Volt Delta discusses using a cloud based contact centre for Microsoft Dynamics, and how it can provide a better experience for your own customers by rapidly adding a professional contact centre platform to your organisation.