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The Forrester Wave™: Enterprise CRM Suites, Q1 2007

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Oracle's Siebel CRM And SAP’s mySAP CRM Lead, Chased By A Pack Of Strong

By SAP
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Published October 2007

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Forrester evaluated leading enterprise CRM suites vendors across 493 criteria and found that Oracle’s Siebel CRM and SAP’s mySAP CRM are the clear Leaders. They offer broad and deep functional capabilities, industry specialization, and the scalability to support global organizations. Nevertheless, these Leaders are challenged by a diverse set of Strong Performers.

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