As the number of communications applications has increased, so has the complexity for the end user, leading to frustration and reduced efficiency. In addition, today’s workers operate from many different locations and mobile devices are often limited in the applications they support.

Enter Unified Communications with its potential to improve enterprise efficiency, streamline tasks, increase workflow, shorten project lifecycles, and enhance the customer experience.

This whitepaper details how, by integrating various forms of communications, such as voice, video, instant messaging, conferencing, presence and voicemail, you can control and manage your inbound and outbound communications more effectively.

By adopting Unified Communications you’ll have more efficient internal operations, increased productivity and improved customer service, giving you the competitive edge.

The whitepaper also highlights the fact that both vendors and businesses must address significant management and interoperability issues in order to take full advantage of Unified Communications. These challenges range from technical (such as system integration) to business (such as organisational convergence).

Ultimately, Unified Communications has the potential to dramatically simplify and improve your business communications, as well as increase enterprise agility.

Learn more about the benefits of Unified Communications, download this free whitepaper.