Business is booming. You're in cycle with an impressive number of customers and prospects, and you manage to keep them all quite happy. But what if you could achieve even greater success without working harder? Even better, what if you could be more productive, while actually working less?

This paper is intended for individuals that are currently using paper-based records, written notes, spreadsheets, or a personal information manager (PIM), such as Microsoft Outlook or PDA software, to manage their business. The purpose of this paper is to help you to determine if there is a better way of managing your contacts and customers and performing day-to-day business tasks.