Managing risk in perilous times

– Practical steps to accelerate recovery

This paper discusses current academic and industry thinking around risk management, with a particular focus on financial institutions.

More about:

• SAP
• Economy
• Recovery
• Risk
• IT Director
• Management

Optimising Business Communications

– On-Demand UC goodness

There isn’t much more important in business than good old fashioned communications. But there’s the rub. In many businesses it is just that – old fashioned.

More about:

• Telecomms
• Comms
• Unified
• NEC
• Voip
• Mobile
• Networks
• IT Director
• Comms

HP Managed Print Services saves more than $3M at 3M

– Case study

Quality and service improvements

More about:

• Printer
• Print
• Case study
• 3M
• HP
• IT Director
• Management

Logica optimises infrastructure and reduces TCO of print estate

– HP print solution delivers massive savings to IT service provider

Logica wanted to replace an ageing fleet of legacy printers with a single-vendor solution to reduce costs and increase efficiency.

More about:

• Case study
• Logica
• Printer
• Printing
• Print
• Hewlett packard
• HP
• IT Director
• Management

AIB saves money and lowers carbon footprint with HP managed printing solution

– 30% cost saving

Managed Print Services at AIB head office that improves service quality, delivers cost savings and lowers operational risk.

More about:

• Case Study
• Banking
• Managed print services
• Printer
• MPS
• HP
• IT Director
• Management

Barclays Wealth supports the environment and saves £1.25m a year

– Paper reduction saves 2,400 trees a year with HP print solution

Paper reduction saves 2,400 trees a year with HP solution

More about:

• Case study
• Barclays
• Print
• Printer
• Hewlett packard
• HP
• IT Director

Managing email: The top 10 challenges (and solutions)

– Manage email the easy way

Understand more about easy-to-manage solutions to the top email challenges facing businesses today.

More about:

• Archiving
• Malware
• Continuity
• IT Manager
• Email
• MessageLabs
• IT Director
• Security

Addressing Compliance Initiatives with Tripwire and the Center for Internet Security

– Configuration Control for Virtual and Physical Infrastructure

As more and more organizations face an ever-expanding number of compliance initiatives, both large and small firms are spending more than ever.

More about:

• Tripwire
• CIS
• Regulation
• Compliance
• IT Director
• Management

Improving the accuracy of spend analysis through Data Quality

– Effective procurement strategies

Companies now realize more than ever the effect of procurement strategies on their profitability and viability.

More about:

• Data quality
• Procurement
• Profitability
• IT Director
• Software
• Management

The Virtual Support Centre: delivering support anytime, anywhere

– A SupportIndustry.com white paper

Reduce cost of operations, improve service delivery, increase customer and employee satisfaction.

More about:

• IT helpdesk
• Tech support
• Remote
• Green
• Support
• Citrix
• Tech jobs
• IT Director
• Software
• Management

The data governance maturity model

– Establishing the people, policies and technology that manage enterprise data

Find out how to build better data across the enterprise, use existing resources to achieve more effective data quality policies, and how to establish the right data governance strategy.

More about:

• Data Management
• Data governance
• DataFlux
• Compliance
• IT Director
• Software
• Management

The enterprise PC lifecycle

– So what is your annual cost per PC?

A walk through the seven phases of the PC lifecycle, examining the activities within each as well as related costs.

More about:

• PC lifecycle
• PC procurement
• IT procurement
• Desktop asset management
• Microsoft
• IT Director
• Hardware

How to Choose the Right Virtualization Technology For Your Environment

– A CiRBA Whitepaper

This paper outlines the key considerations in choosing the virtualization strategy and technology that best suits your environment.

More about:

• Virtualization
• Environment
• CiRBA
• IT Director
• Hardware
• Software
• Management

Open the Doors to Your Online Store

– Accepting Credit and Debit Cards on Your Website

If you want to do business online, accepting credit card and debit card payments is a necessity. But an important decision needs to be made: should you process credit card and …

More about:

• Payments
• Processing
• PSP
• Debitcard
• Creditcard
• Enterprise Security
• Small Biz
• IT Director

Your Guide to PCI Compliance

– Everything You Need to Know About Online Payment Security Standards

Online fraud is big business. Industry analysts estimate credit card fraud costs the online retail industry as much as $60 billion a year.1 The reason? Today’s fraudsters are …

More about:

• Payment
• Security
• Compliance
• IT Director

Data Quality and your Business

– Keep it clean

Last year Gartner reported that more than 25% of critical data in Fortune 1000 companies would “continue to be flawed...the information will be inaccurate, incomplete or …

More about:

• DataFlux
• Data Quality
• The Register
• Enterprise Applications
• IT Director
• Applications
• Enterprise
• Developer

Enabling Enterprise Business Process Management

– Issues and Challenges for Coordinating and Managing BPM Initiatives

Business Process Management (BPM) garners much attention in the technology market. The media forecasts enormous growth for BPM and its supporting technologies. Most of the …

More about:

• BPM
• Process
• Management
• IT Director
• Management

Enhancing quality in the software development lifecycle

– Roundtrip traceability

Traceability is a fundamental part of any software development process and, in many cases, critical in satisfying any compliance or regulatory constraint. Roundtrip …

More about:

• Development
• Lifecycle
• Roundtrip
• Traceability
• IT Director
• Software
• Developer

Writing Better Requirements for Development Projects

– Ten Steps to sucessful requirements definition and management

Requirements definition and management is recognized as a necessary step in the delivery of successful systems and software projects; the discipline is also required by …

More about:

• Requirements
• Development
• Definition
• Management
• IT Director
• Software
• Management
• Developer

Better Product Management

– Ten Steps to Success

The role of Product Management in product companies is becoming a critical element in the success of an organization. Product managers typically act as the CEO of a product …

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• Product
• Management
• Development
• IT Director
• Management

Business recovery using CRM

Helping SMBs protect and grow their revenues, during the good and not so good times

More about:

• Sage
• Sage CRM MME
• CRM
• Recovery
• SMBs
• Software
• Management

Global Threat Trends

The top ten Security threats at a glance

More about:

• ThreatSense
• ESET
• Threat
• Security
• Enterprise Security
• Security

Optimizing Hardware for x86 Server Virtualization

The future of the data center

More about:

• Data center
• VMI
• VMM
• Virtualization
• IDC
• Intel
• Servers
• Hardware
• Software

3 strategies for reducing IT support costs in 2009

Rationalizing the IT support services budget

More about:

• IT support
• IDC
• Citrix Online
• Comms

Forrester: open source as the hidden backbone of the software industry

Paving the way for the next generation of enterprise IT

More about:

• Open source
• Forrester
• Actaute
• Operating Systems
• Applications
• Software