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Closing the End-User Experience Gap in APM

End-user experience monitoring is the critical dimension for enterprise APM customers

Published December 2016

The advent of digital business has given customers more power than ever over how, when and where they interact with businesses. Successful business keep customers happy and engaged and coming back to spend more.

In the application performance management context, your customer is the user of your applications, either internal or external. Those users expect your applications to be fast and reliable. Waiting more than a few seconds for a webpage to load or a transaction to complete is unacceptable.