Digital Transformation in the US

Better ops, agile apps, faster business

Published January 2017

The technologies and processes that businesses deploy today are so tightly linked to their customers and markets, that the boundary between the internal operations of the enterprise and its external ecosystem (i.e., customers, markets, competitors, partners, regulators) is rapidly disappearing. Business leaders are challenged to move their enterprises to the next level, that of “digital transformation” (DX). This next level requires combining digital technologies with organizational, operational, and business model innovation to create new ways of operating and growing businesses.

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