From MFD to MSP
Finding the right staff for your managed network services business
Get an Alertwhen The Register has something new about ...
Check the boxes & select Email or Atom/RSS Feed.
Delivering an effective managed services program hinges on having the right people on your team.
Both a help desk manager and a junior help desk technician will be integral to supplying the in-depth IT knowledge required for managed network services.
You need a rigorous staffing process for these positions, both which need to be filled before you can offer IT support.