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Five things every MSP should know

Drivers of change

Published April 2017

The high margins of managed services are attracting serious competitors from non-traditional areas. Big companies with existing IT expertise and customer relationships in the copier, A/V and telephony domains are looking to tap in and access new, recurring revenues.

It’s why the managed services field is seeing a record number of mergers and acquisitions. This ‘convergence’ trend means existing MSPs need to be ready to compete.