Worcestershire County Council ROI Case Study

The bottom line

Published April 2018


Seeking to reduce costs and to provide better customer experience, Worcestershire County Council has transformed how it does business and will enable 100%of its citizen services to be accessed online. Through its portals, apps, workflows and processes, Nucleus (a leading provider of value-focused technology research and advice) found that by using OutSystems low-code platform to deliver its applications, they have reduced service costs by over £1.7 million across all departments, with an ROI of 442%. Read the case study to learn how Worcestershire is on its way to becoming a world-class council.

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