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Delivering Superior E-Commerce Experiences

E-commerce continues to grow at double-digit rates per year

Published September 2018
DeliveringSuperiorECommerceExperienceseBook

The retail industry hinges on digital experiences. E-commerce continues to grow at double-digit rates per year, with many retail chains rapidly adapting to maintain competitiveness in the face of fierce competition from the likes of Amazon.

While in-store purchase still account for the majority of retail revenues, there’s no question that the retail future belongs to organisations that master digital experiences either as part of a pure e-commerce play or as essential ingredients to an omni-channel strategy.

This whitepaper explores the rise of omni-channel, the many external dependencies facing digital experiences, and how network intelligence can be used to optimize digital experiences everywhere.