SMRT Corporation, an edge on efficiency.

Premier multi-modal transport service provider in Singapore achieves workflow efficiency with Adobe Sign, integrated with Ariba Contract Management.

Published March 2019

smrt-corporation-case-study

SMRT is Singapore’s premier multi-modal land transport provider. Its core businesses are in rail operations, maintenance, and engineering as well as in bus, taxi, and automotive services. Complementing these are the company’s integrated businesses in retail, media, and marketing, as well as properties and retail management.

With many lines of business, offices, and employees under the corporation’s oversight, SMRT’s procurement team faced challenges in managing workflow for document approvals. This was exacerbated by the fact that its staff can be on the go, moving between various SMRT offices located throughout Singapore.