The Total Economic Impact of Adobe Acrobat DC

Cost Savings and Business Benefits

Published March 2019


Adobe commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Adobe Acrobat DC. The purpose of this study is to provide readers with a framework to evaluate the potential impact of an Adobe Acrobat DC investment on their organizations.

To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed and surveyed several customers with years of experience using Adobe Acrobat DC. 74% of surveyed customers are at organizations with over 1,000 employees; 60% are in IT roles and 40% are in business roles. Across roles, 88% of respondents are at the director level or above.

Adobe Acrobat DC, the latest version of Acrobat and part of Adobe’s Document Cloud, is a PDF solution that allows users to convert, sign, send, and manage documents on any device.

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