Unifying End-User, Network, and Application Performance Monitoring and Management

EMA Whitepaper

Published April 2019

EMA-UDM-0618-WP

Managing digital experience is a mission-critical activity in today’s economy. Traditional end-user experience monitoring (EUEM), application performance management (APM), and network performance management (NPM) have “similar while different” design points and do not independently provide a complete view into overall digital performance.

EMA believes that unified EUEM, APM, and NPM solutions represent an evolving new market segment. Read this paper to learn about: • The limitations of standalone APM, EUEM, and NPM • Characteristics, objectives, and capabilities of a unified digital management platform • Enterprise requirements for managing digital experience based on EMA primary research • Recommendations and next steps for three deployment scenarios

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