Did IT Work?
A Playbook for Mastering IT Change Using End User Experience Monitoring
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Digital transformation is all about IT change. Enterprises are spending millions on digital transformation initiatives with the goal of improving customer service and workforce productivity. But here’s the uncomfortable question: how do you know these IT changes actually produce a better digital experience for your customers and employees?
Get this whitepaper, to learn how to apply end user experience monitoring to:
• Validate the impact of applications, infrastructure, and/or devices changes
• Measure the effectiveness of pilot programs before full rollout
• Determine whether you have met your digital transformation goals
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