Change the Sales Rep Experience, Improve the Customer Experience

This SAP e-book will cover each of the five areas and the ways they need to evolve and streamline

Published June 2019


In every organization, five main processes usually are occurring simultaneously, but often disjointedly: customer management; pipeline and forecast management; sales enablement and training; quote and proposal management; and sales compensation and incentives. This e-book covers the ways in which they need to evolve and be streamlined, and puts the following questions for a quick self-assessment:

  • ● Is my sales organization evolving at pace with customer expectations?

    ● Are my sales reps providing value to every customer exchange?

    ● Are my reps set up for success, and set up to sell quickly after they onboard or change territories?

    ● Do you provide your reps with the tools they need to be efficient and effective?

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