Next Level Customer Experience - Three Steps to Service Obsession

Exploring Intelligent Sales and Service in Manufacturing and Beyond

Published October 2019

d

These days, a great product isn’t enough to differentiate you in a competitive industry - & most industries are getting more crowded by the day.

The only way to win in this new environment is to deliver a superior customer experience. Salesforce's research shows 58% of UK consumers have jumped ship in search of a better one.

Offering efficient sales and service experiences is no longer enough. To keep your customers loyal - and differentiate against the competition - you need to work a little harder.

You will have to register, or log in, in order to download this paper.

Biting the hand that feeds IT © 1998–2019