Unlock the people equation

Using workforce analytics to drive business results

Published June 2016

Many organizations wrestle with the question: “How can we better understand and manage our workforce to improve business performance?”

While in recent years, many companies have strengthened their analytics capabilities in areas such as Marketing, Supply Chain and Finance, far fewer have begun to apply analytics to unravel elusive workforce dynamics such as turnover, employee engagement and productivity. Many have built the capability to produce basic HR reports and metrics, and some have begun to use analytics to reveal and understand historical trends and patterns. However that less than 16 percent of companies report the ability to use data to make predictions and take action on future workforce issues.

To better understand how companies use workforce analytics to improve business performance, IBM interviewed individuals with responsibility for workforce analytics from 41 organizations throughout North America, Europe and Asia Pacific. Find out the results